Scheduled service and repairs that keep your generator ready

Kohler automatic transfer switch and meter socket mounted on a home exterior wall

A generator you never test is a generator you do not have

Standby generators spend almost all of their life doing nothing. That is the point of them, and it is also the problem: a unit can sit for a year looking perfectly healthy and then fail on the one night it is needed.

Scheduled maintenance is how you find out about a weak battery, a dirty filter or a fuel supply problem in advance, on a Tuesday, instead of in the dark during an ice storm.

What servicing involves

A standby generator is an engine with a control system attached. Like any engine, it needs oil and filters on a schedule, and the electrical side - the battery, the transfer switch, the controller - needs checking and testing under load rather than just looked at.

We also confirm the exercise schedule is running as it should, since a generator that has quietly stopped exercising itself is a generator nobody is testing.

Two ways to keep your generator serviced

Every fact on these cards comes from how we actually sell maintenance. There are no tiers to decode and no package names to compare - the choice is simply whether you put the servicing on a contract or call us each time.

Service Agreement

Three-year term

Discounted rate

  • Scheduled servicing, so nobody has to remember it

  • Discounted service price for the length of the agreement

  • Signed at installation or added later

  • Same crew that installed the unit

Will-Call Service

No contract

$100 more per visit

  • Service whenever you ask for it

  • No commitment

  • $100 more per visit than the agreement rate

  • Nothing scheduled - it is on you to book it

For an exact figure on either, call (574) 252-0660 - the price depends on the unit and where it is, and we would rather quote you properly than publish a number that turns out not to apply to your generator.

We service what we sell

Kohler and Briggs & Stratton. Our technicians are Kohler-authorized and trained to Kohler's guidelines, so the person opening your unit knows that model rather than reading the manual on your driveway.

We do not service Generac equipment. If you have a Generac unit we will point you toward someone who works on them rather than take the job and learn on it.

When something goes wrong

You deal with the same small team that installed the unit. Four people, one shop in Mishawaka, and an owner who has been an electrician for 31 years and a fireman for 20 - which is to say, someone with a professional habit of turning up when the weather is bad.

What a service visit covers

  • Oil and filter service on the engine, on the manufacturer's schedule
  • Battery condition and charging system - the single most common reason a standby unit fails to start
  • Air filter, spark plugs and the fuel supply, checked and replaced as needed
  • The automatic transfer switch, inspected and tested rather than assumed
  • A run under load, because a generator that starts is not the same as a generator that carries the house
  • Confirmation that the self-exercise schedule is still running as set

Why the exercise cycle matters

Every standby generator runs itself briefly on a schedule. That cycle circulates oil, keeps seals from drying out, and charges the battery. It is also your early warning system: a unit that fails its weekly exercise tells you something is wrong while the utility power is still on.

When a generator quietly stops exercising - a tripped breaker at the unit, a dead battery, a controller fault - nothing appears to be wrong until the night it is needed. Part of every service visit is confirming that cycle is still happening.

Repairs and callouts

If your unit will not start, will not transfer, or is throwing a fault, call us. We will get you on the schedule and tell you honestly whether it is a service item or something bigger. Because we are a small shop with our own installs to look after, we are not routing you through a national call center to book it.

Where we service

Northern Indiana and southwest Michigan, roughly ninety minutes from Mishawaka: St. Joseph, Marshall, Elkhart, Kosciusko, LaPorte, Starke and Fulton counties, plus New Buffalo, Stevensville, Cassopolis, Edwardsburg and Three Rivers.

Book a service visit

Whether we installed your unit or not, call (574) 252-0660 or get in touch and we will get you on the schedule. We cover northern Indiana and southwest Michigan, roughly ninety minutes from Mishawaka.

Call Us for a Free Quote

Our team is standing by to discuss your project and provide a no-obligation estimate.

  (574) 252-0660    Request a Free Quote
American Generator Solutions
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